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TD direct deposit system hit by technical issues

TORONTO — TD Bank Group says its direct deposit system has been hit by technical issues that are preventing account holders from getting paid.
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A person walks past a TD Bank sign in the financial district in Toronto on Tuesday, Sept. 20, 2022. TD Bank Group says its direct deposit system has been hit by technical issue that is preventing account holders from getting paid. THE CANADIAN PRESS/Alex Lupul

TORONTO — TD Bank Group says its direct deposit system has been hit by technical issues that are preventing account holders from getting paid.

The bank is being inundated on social media with concerned customers raising concerns about being unable to pay bills and automatic payments putting their accounts into the negative.

TD says it is working as quickly as possible to resolve the issue, without providing details on the source of the problem.

The bank says the issue is affecting customers in its Western and Eastern regions. 

It has not provided a timeline on a potential fix. 

The bank says it asks clients to continue to monitor their accounts.

This report by The Canadian Press was first published June 16 2023.

Companies in this story: (TSX:TD)

The Canadian Press

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